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Frequently Asked Questions

We've compiled a list of answers to common questions.

Typically if the client provides all the required details and assets on time, the website will be finished and live within a 3 week period.

If for some reason you do not like the work our team delivered to you, we promise you a 100% money back guarantee.

Typically if all assets and questionnaires are delivered on time we have a 2 week turn around time for all graphic design jobs.

We are located in Denver,CO.

We offer printing services a long with our Graphic Design work. Expect the labels to be delivered within 1-2 weeks after the final design is approved.

Yes we actually specialize in this field, as the majority of our clients are CBD retailers around the United States. We are aware of all the laws and regulations surrounding this industry and we will make sure your website or labels are FDA compliant.

If you have a pre-registered domain and you are comfortable giving us access to your domain providers information than YES, this will allow us to redirect your domain to one of our premium servers. You are given the rights to any domain registered on your behalf by Vistro Inc., that is your domain and you own all the rights to it.

The short answer is Yes. All of our websites are made with a user-friendly website dashboard, our team will walk you through the process of making updates so that you have the necessary information to make updates on your own. Our support team will be there to assist you if you have any questions.

All services have a different number of free revisions, this should be included in the initial project proposal.

All of our hosting packages except the “Business Essentials Hosting Plan” include free professional email accounts. If you are currently on the “Business Essentials Hosting Plan” and you want professional email accounts you will be charged +$25/month per professional email account.

We will provide all the necessary content for any of our services. We have professional content writers whom will do an awesome job making sure the content on your product or service communicates the companies vision and values effectively.

Can’t find what you need? Our award-winning customer care team is here.